Refund Policy

Ocean Breeze Casino has certain refund policies. Refunds are not available if the deposit (including bonuses) was used to play on the site. Refunds will only be considered if the refund request is submitted within the first 24 hours of the transaction, or 30 days if the player claims that another person or a minor has accessed their account.

We reserve the right to withhold any refund or cancel the transaction until the identity of the account user has been verified. If requested, you agree to provide a certified copy of a document proving your identity under the applicable laws of your jurisdiction. If appropriate documents are not provided within 5 days of our request, the refund will not be processed, your account will be closed, and the funds in it will be confiscated.

In the case of a credit card deposit, we reserve the right to pay withdrawal requests only up to the total amount of the deposit made. If the withdrawal amount exceeds the deposit amount, the excess will be paid out via alternative methods available in the cashier.

Privacy and Security Policy

By creating an account on our platform, you acknowledge and accept this privacy policy. If you do not consent to the terms outlined in this policy or do not wish to provide the necessary personal details, we kindly ask that you refrain from using our site. We may periodically update this policy, so we recommend checking it regularly. Continued use of our website or services will indicate your acceptance of any modifications made to the privacy policy.

Information We Gather

We collect personal data that you voluntarily provide during account registration and your subsequent interactions with the site, such as your full name, email address, phone number, and additional details you may share.

Using documents to verify your account and make transactions is also part of this process. In particular, we may request copies of your passport, bank statements, and other documents to verify your identity.

How do we use your information

We use your personal information for several purposes:

To process bets and transactions, including payments via credit cards and other payment systems.

• To provide the gaming services you are looking for on our site.
• To provide customer support, help with setting up and managing your account.
• To verify your identity and perform verification procedures.
• To inform registered players about promotional offers and promotions from us or our partners (only if you have agreed to receive such materials).

You can opt out of receiving marketing materials at any time by changing your account settings or contacting support.

How do we obtain personal information?

We do not collect your data without your consent. We gather information when you voluntarily provide it, such as when you engage with our services or interact with the site.

Sharing Information with Third Parties

We do not sell or lease your personal information to external parties. However, we may share your data within our corporate group or with trusted partners for processing purposes.

Cookie Usage

We utilize cookies to collect certain data about your visits to our website, including your browser, IP address, and traffic statistics. This allows us to enhance your user experience on the platform. Types of Cookies We Use:

• Essential cookies: These are required for basic site navigation and functionality, such as accessing secure sections for registered users.
• Preference cookies: These enable us to store your settings (like language and region) to offer a more tailored experience.
• Advertising cookies: These help us assess the success of our marketing efforts and campaigns.

We do not use the automatically collected data to personally identify you unless you have provided additional consent. You can manage or block cookies via your browser settings, but we suggest leaving them enabled for the best experience on our site.